Category: Communication

PERCEPTION – how do we make sense of these times?

PERCEPTION – how do we make sense of these times?

As we leave the first year of the 2020s behind us, we may wonder what happened? It’s hard to believe any of what we were and are experiencing was or is real. In this post we want to look at what has been, why we reacted the way we did and how we can recalibrate for the future.

A reputation cannot be built on sand

A reputation cannot be built on sand

Facebook advertisements you pay for; Word of Mouth is priceless.
The bottom line to our bottom line is that we need to make sure our clients want and know how to refer others to us. There is nothing wrong with asking. We do not believe in playing games. Our clients know that if we grow, they also benefit.

The power to do your own thing – but is it always the right thing to do?

The power to do your own thing – but is it always the right thing to do?

If there is one thing the forced acceleration of the 4th Industrial Revolution under COVID-19 has given many of us, it is the fact that we can work differently. We can work for more than one company. We can work from anywhere. We can more easily be our own boss.

Consumer complaints: what to do when you had your fingers burnt

Consumer complaints: what to do when you had your fingers burnt

Have you ever felt so angry about bad service or a defective product that you would make a spitting cobra look like a gentle house pet? Have you ever felt trapped because you do not have the wherewithal to hire a flame-throwing lawyer that will burn (verbal and legal) holes in your enemy’s lame excuses and empty promises?

The Finance Minister has spoken – extraordinary measures, monies and circumstances

The Finance Minister has spoken – extraordinary measures, monies and circumstances

The passage of time seems to be such a fractured thing right now and it isn’t going to stop being so any time soon. As a country, we are bracing ourselves for the cresting of the Corona wave.

Talking about Death and Dying – this is not the movies

Talking about Death and Dying – this is not the movies

There are as many movies about funerals and the aftermath thereof as there are genres of movies! There is a favourite cinematography device that can be applied, again, to most genres. The church and graveyard scenes fade. The next day the family arrives (separately) at very official-looking offices. Nobody makes eye contact. There are a lot of awkward silences. The executor of the estate walks in. The camera pans slowly over the faces of the prospective heirs. This is the moment of truth: the Reading Of The Will …

The ‘new normal’ that still seems so foreign and what the fourth industrial revolution has to do with it

The ‘new normal’ that still seems so foreign and what the fourth industrial revolution has to do with it

The Fourth Industrial Revolution brings technologies that blur the lines between the physical, digital and biological spheres across all sectors. It brings about boundary-busting disruptions that will change the world of work as we know it