Changing with the times

Northwood Financial ServicesNorthwood Financial Services CC first opened its doors in 1990, with a complement of only two staff members. Everything was simpler back then, and processes were relatively easy to manage.

Twenty-eight years later, things are far more complicated. My regular radio broadcasts generate a significant number of queries. Daily emails and phone calls now number in the hundreds, and as a result, the Northwood staff has grown to six. Continue reading